Wednesday, April 11, 2007

Online vendors

Bestpricecamera.com sucks, dont trust em, they say your camera will cost 419 and come with all this crazy stuff, but then they have you call them and they tell you that your package doesnt include the battery pack or wires or programs... you know all the stuff that makes the camera work. Bastards. So, to get that stuff its about another 400 dollars. making the total 829 when they include the maditory insurance... So, with out thinking I say ok and call my mom with the updated price (my mom is helping pay for part of it for my birthday) and she tells me I should just cancel it and look else where, so I call them back, and im on hold for almost a 45 mins time. It's like the knew I wanted to change my order or something so they made me wait. When they finally pick up, I get some guy named dan, who I didnt talk to before, so he transfers me over to Ken the guy I had the first time, Im thinking, "great another 30 mins on hold probably" but luckily they picked it up right away and thus begins the negotiations.

Ken's good, he knows how to do his job. Well he was really nice the first time I called him and threw in a bunch of free stuff for very little additional cost, but this time he tells me right off that its gunna cost me 68 dollars to cancel my order.

So I said, "ok... so I dont want to buy the camera I havent paid for yet, and its goign to cost my 68 dollars?... How does that make any since?"

So, he goes into this nonsence rant about how the order was processed and they are gettinr eady to load the truck and ship it out right now.
Its like 4:02 PM if it was gunna be shipped it would have shipped this morning, not now...

I say no where did I ever read anything about a cancelation fee... well apparently its in the fine print and the FAQ on the website.

So finally I give up and ask him to make it into just the retail package and the lense, just what I need to make the camera work. Forget the bag, Forget the tripods, I can get those at walmart for like 10 bucks or borrow someones. So he knocks off all my deluxe stuff and I save 100 dollars... Wonderful.

I think im going to pay 419 and get myself a new camera and tripod and all that good stuff... but no.

So, to recap, what did I get and how much?

I got a canon Rebel XT with a 18-55 lense (the standard) for 729 dollars.

My mom is paying for 200 of it, so I am paying 529. I need more hours at work.

Needless to say, I'm not in the best of moods.

1 comment:

unc_tarheels said...

I was burned bad by Best Price Cameras (bestpricecameras.com). What they are doing is totally illegal and I am working hard to have them shut down. They have been geting away with these tactics for 3 years now. Fortunately, I have the FBI internet crime bureau taking it seriously now. I would like to see there owner in jail!